Shipping policy

Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order weight/size.

Shipping Method Estimated Delivery Time
Standard 3–7 business days
Express 1–3 business days
International 7–21 business days

 

Customs, Duties & Taxes (International Orders)

Buyers are responsible for any customs fees, import taxes, or duties. We are not responsible for delays caused by customs.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the estimated timeframe:

  • Contact us within 7 days of delivery (or expected delivery).
    We’ll work with the carrier to resolve the issue.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.